Archive for Mobile Ideas
Over the past year we’ve worked with mobile advertising partners creating various mobile rich media ad products and HTML5 mobile ad experiences. We want to share some of the latest HTML 5 and microsite concepts we created around the 2012 Olympic Games.

Our concepts fell into two groups: for official and non-official sponsors. Since only official sponsors are allowed to associate themselves directly with the Olympic games, we came up with “live-data” concepts for official sponsors. We wanted to tie into the excitement and immediacy of the games. The ideas became ads as news. The concepts tie into close to real-time sports data providers so the ad viewer could get the latest Olympic information. A couple of ideas include:
- Medal Count – Allows consumers to see up-to-the minute medal count results.
- Daily Previews & Recaps – Consumers received the latest Olympic news and previews of coverage and events occurring later in the day.
We also needed to broaden the concepts to non-official sponsors to broaden the business opportunity for our partners. Concepts we designed for sponsors (official or not) include:
- HTML5 Mobile Casual Games – We focused on a basketball mini-game. Remember the game you played as a kid where you had one minute to take as many shots as possible? That’s essentially recreated using HTML5. Many don’t know that interactive games with Flash-like experiences can be developed with HTML5 and be deployed today. The most exciting thing about HTML5 mobile games is that they can be distributed across mobile web. This means larger reach and a larger audience.
- London Games Quiz – Another concept we developed is an HTML5 mobile quiz game based on Olympic trivia. Users have a time limit and the faster they respond, the higher the score gets. Users are allowed to then share and post results, as well as inviting other friends to play.
- Sport Timeline – In this concept we created an interactive HTML5 mobile experience where the user interacts with a timeline. As they move their finger across the screen dates, copy, and photos update as the consumer sees information about the innovation for a particular sport. This allows a sponsor or advertiser to associate themselves with any type of sport.
- Polling & Voting – We wanted to use polling concept that could be run throughout the day around various sporting events. Voting on who you think will win an event ties into the most common discussions people have on a daily basis. Plus you get bragging rights if you guess correctly. Polls were also targeted for specific audiences so not everyone views the same sport. Content and eesults are animated via HTML5. Advertisers can choose any type of sport to focus the polling or voting around.
The experiences we’ve been working on often get served via an expandable banner ad or a mobile microsite. HTML5 for mobile is especially exciting in that it’s enabling wide-scale interactivity and experience over mobile web. You’ll start seeing more and more rich experiences outside of apps.
Sponsors or advertisers can create custom experiences and UI components and are not relegated to standard web UI controls. HTML5 makes mobile advertising more enjoyable and encourages users to linger on microsites longer. An article in Digiday predicts major mobile interaction around the Games this summer, which gives advertisers a great chance at marketing products through dynamic microsites.
Over the next few weeks we’ll be sharing more about our Olympic as well as other concepts. Stay tuned.
What is it about Mother’s Day? Or for that matter, mothers in general? It seems like every time I’ve had a conversation lately about someone’s core audience, they tell me “We’re targeting moms.” Michael Kors is tapping into the mom market with a well designed mobile strategy. They are rolling out their latest and greatest with a mobile campaign targeting just Mother’s Day. Targeting a niche market along with an event is a solid mobile strategy that offers many opportunities.

As an article points out in Luxury Daily, fashion label Michael Kors is the leader this Mother’s Day on social media, particularly with a mobile based contest. Marketer John Casey pointed out, “…Next Mother’s Day, a mobile-based contest will be old news.”The article goes on to describe Michael Kors newest campaign, spear-headed with a mobile-based contest. To get the word out to their current customer base they used other social media channels such as Facebook, Twitter, and Pinterest to push the contest. Using the slogan “What She Wants,” the basic premise behind the contest is to funnel potential customers to the Kors ecommerce site which leads them to a specific area with cherry-picked gifts that mother’s would love.
CEO of Cross Pixel Media, Alan Pearlstein, agrees that there is a pressing need to examine the smaller markets instead of the broad scope. So instead of the Kors brand marketing to all women who could potentially become mothers, those who will not become mothers at all, or just women in general, they chose a specific demographic:
- Women over 40 (Facebook’s most active group)
- Women who have discretionary income to purchase luxury items
- Women who use their smart phones on a regular basis to shop
The idea of using a mobile based contest is not new, but the strategy of using an event or holiday to increase brand or product awareness is a good one. Michael Kors took one section of the bigger piece of market pie, and narrowed it down specifically t o those who would be interested in Kors products, and those who need to buy their mother’s a gift. By using the catchy tag-line “What She Wants,” Kors is implying that yes, of course, your mother wants a product with the Michael Kors brand.
This works well as part of a mobile design strategy. Mobile niche marketing is an excellent way to push a certain type of product or service into the public’s eye but careful planning is essential to a campaign’s success. Initially you will want to examine which events, holidays, or seasons work the best for your campaign. Analyze what products will fit within the event you have in mind. If you are unsure which products, or which event might work the best, run a few test campaigns to see where you get the biggest response. You could even segment an ad and direct it to different target markets to see which demographic responds.
Once you have figured out what works and what doesn’t, then consider scaling your campaign. It is essential that you get the marketing message down beforehand. The next step would be to find neighboring markets to branch into. For instance, the Kors brand might realize that men need to buy Mother’s Day gifts too for their mothers or wives. What kind of campaign would answer and meet their needs? Last-minute gift ideas, calendar reminders, and other helpful items provide high value to potential male customers.
A caveat to all these good thoughts on scaling down your market: if you do not measure, you will fail. It is ultimately up to you to examine the data of your market to determine where there is a need. It’s vital to examine your analytics to see what target market you could grow a campaign with. Mobile ads and especially mobile contests targeted for certain type of individuals will garner more success than the casually flung campaign across any and all who might stumble upon it.
While watching TV the other day, I noticed a Shazam logo pop up on the screen. Of course, I immediately searched and came across this really interesting Ad Age article about how Shazam’s new mobile marketing app listens to what you’re watching and serves up synchronized content on your phone. This new technology allows companies to target their mobile design strategy to what consumers are viewing on TV, creating a whole new way to think about interactive television.

Back in the late 90s when folks were first envisioning interactive television, we assumed the interaction would be taking place on the TV screen. Using either a remote or a touch screen, we would engage and drive television content. What Shazam’s mobile marketing app achieves is true interactivity. It shifts how we think about interactive TV, opening up amazing possibilities for brands and consumers. Instead of interactivity taking place on one screen, it takes place on two.
The content remains on the TV and the interaction happens on the mobile device, allowing brands and networks to coordinate mobile design in support of TV shows and commercials. Shazam’s mobile app works by leveraging the company’s sound recognition technology to drive interaction, solving the challenge of syncing interaction to timed content. Sound recognition provides a ‘bridge’ for perfectly syncing broadcast content to a mobile device, which otherwise would be a very complex process. What this means is that when the Shazam app picks up the appropriate words or music from the TV, a corresponding mobile experience or ad will appear instantly on your phone.
With Shazam’s technology, the mobile design experience possibilities are endless. Broadcast networks, for example, can enhance a program’s content during the show itself to increase programming loyalty. The two screens, mobile and TV, can play off each other simultaneously, as opposed to being related yet still working individually. In addition, networks can prevent people from changing the channel by providing interesting experiences during commercial breaks. For example, during breaks the network might show you ads for upcoming programs and remind you to schedule alerts. They can quiz you and offer prizes. Tease what will happen after the break.
Most advantageous to networks, Shazam’s mobile marketing app allows them to sell more advertising on combined units. Not only can they sell standard network slots, but they can also sell the accompanying interactions on mobile devices. Brands, too, like the interactive possibilities for an integrated rich experience. Many are designing their own versions of Shazam’s mobile marketing app to create interactivity between TV content and mobile devices.
These kinds of mobile marketing apps marry television’s broad profile marketing with mobile behavioral targeting. For example, you might watch an ad on TV from an auto manufacturer. Then, based on your profile, your mobile device will provide you with additional mobile design advertising based on your specific profile and preferences. Instead of everyone seeing additional content for the same vehicle, the person will get the most likely vehicle they are interested in (SUV, luxury sedan, sports car, etc) timed perfectly to the spot on the television. Because the interactivity will make commercials more interesting, these integrated mobile marketing apps and experiences may just solve the DVR issue of consumers bypassing all commercial content.
Shazam’s application of their technology is rather new. It’ll be interesting to see how many consumers embrace this type of interactivity. One thing is for sure though, the possibilities for innovation in mobile design and interactive tv have increased dramatically.
Coca-Cola Freestyle is revolutionizing soda fountain machines by letting consumers mix up to 125 different flavors of soft drinks, waters, lemonades and sports drinks. Though the machine was first launched three years ago, it’s set to reach critical mass in 2012—which is why Coca Cola is launching mobile marketing and social apps to coincide with Freestyle. Their new vending concept is quite inspiring for mobile design strategies – it also shifts consumer loyalty from the QSR chain that contains the Freestyle to the Freestyle itself.
What’s most significant about Freestyle’s technology is that while consumers are mixing, the machine gathers data about consumer preferences and relays it back to Coca Cola, enabling the company to understand which flavors are most popular at particular times of the day. In this sense, Freestyle works much like a successful mobile marketing app. It gathers information from consumers while offering value to that consumer.
According to an article in AdAge, the limited number of Freestyle machines out there has already been highly successful at driving foot traffic and increasing in-store sales by 20-30%. The article also states that “more than 20% of consumers said they would be very likely to switch restaurants or convenience stores due to the presence of Freestyle”. This is extremely significant if Coca Cola manages to pull it off.
If the consumer experience is strong enough, consumer desire can be shifted from the fast food chain to the vending experience. For example, if Coke is doing a better job of reaching the customer via mobile, the customer will likely choose a location with a Freestyle instead of the food itself. In other words, it may not be an issue of “Do I want a burger, pizza, or taco” but “where can I get my Freestyle”?
By combining new vending technolgies with mobile design strategies, Coca Cola and other companies can harness the immediacy of mobile to further consumer interaction with their own products.
Mobile design ideas & strategies inspired by Coke’s Freestyle:
- When using Freestyle, let users ‘check in’ on their mobile phones so you can build up preferences over time.
- Offer random free extras like a coupon for a free drink or a size upgrade when using the machine.
- Give reward points and let users redeem those points through their mobile phones.
- Rather than conduct A/B testing for new flavors, rotate new flavors to avoid bias and see what people respond to best.
- Create partner or restaurant chain promotions and see which ones work best.
- Test promotions then target specific mobile customers based on your data. This will boost your marketing success.
- Offer free gifts like drinks and size upgrades on special occasions. For example: “Happy birthday! Have a Coke on us.”
- Track specific individual preferences to custom tailor offers. For example, if you know a user prefers Sprite and onion rings, send him a deal for a burger, onion rings, and a Sprite.
- Enable consumers to find a nearby machine, access their reward points, and check their latest offers
In sum, people will be loyal to the vending machine itself. A successful mobile design strategy enhances the experience by allowing consumers to share favorites, check reward points, get offers, and find a machine. These tips go for Coca Cola and any company venturing into the world of mobile marketing apps.
In my last post, I talked about how the success of QR really depends on developing a smart mobile strategy and executing that mobile strategy with good mobile design. In this post, I thought I’d further that discussion by pointing out additional factors that influence QR code success. One, you need to thoughtfully integrate barcodes into your print ad and/or packaging. Two, you need to include enticing text that explains to consumers what they get for scanning the barcode. Having a visually prominent barcode accompanied by a solid offer will lead to desired traffic.

Let’s do a little experiment. Flip through some magazines and look at how different companies are using barcodes in their print communications. How often do you see a barcode by itself with no additional explanation like a simple “Scan here”? How frequently does the copy explain what you’ll get by scanning the barcode? For example, a barcode might be accompanied by text like: “Scan to find the nearest boutique” or “Scan here for a coupon”? Is the barcode sitting in the corner of the ad all by itself?
Your research will probably show that most QR codes look like stickers placed into an ad with no explanation at all. That’s a big problem. Especially with new technology, consumers need to be taught what to do. You have to give them a reason to scan the code. This is where your mobile design strategy comes in. If you want to raise awareness about store locations, lead them to a boutique. If you want to increase product trial, offer a coupon. Good mobile design will entice consumers to take additional action.
When I look at how barcodes are used in print ads, I often think of the barcode as a call-to-action. It’s essentially a ‘button’ that leads consumers to make a purchase or learn more about a product. But most QR codes are not being used that way. Instead, you’ll find barcodes placed in the corner of ads all by themselves. To me, this is the equivalent of using a button on a web page with no text whatsoever.
The solution? Integrate the barcode into your ad and include a solid offer. The code should be seamlessly placed into the ad’s design just like any other element. It should also lead to a site whose mobile design promotes further consumer action. Going back to the button analogy, you wouldn’t put a button off in a corner of a critical web page. Rather, your whole design for that web page would center on driving the user to take action.
The QR code should be similarly integrated into your print communications in a way that is visually appealing and provides incentives for scanning. Check out this slideshow on visually creative QR codes from Mashable. I’d expect to see a lot more creative use of QR in the future as designers become more familiar with them.
Lastly, you want to create various QR offers and test them to determine which one yields the best response. To do this, use the same print ad and only vary the ‘preview’ of what the user gets with the QR code, such as:
- Scan for location
- Scan for coupon
- Scan for video
Then track the hits on your mobile designed site to see which incentive delivered the most traffic.
There are plenty of companies who are using them correctly. According to a post on Online Spin, Home Depot and Best Buy have launched extensive QR centered campaigns, putting tags on their products to enhance the in-store experience. Also, over 45,000 new codes were created last quarter alone. Barcodes are rapidly taking their place as a viable marketing tool. The key is to use them strategically and design them wisely.
You’ll see more success when the QR design experience is thought through.
A post on Mobile Marketing Watch announced how big brands like Target are driving sales with an effective mobile retail strategy that incorporates coupons. In fact, using mobile coupons to drive traffic is an increasingly popular retail tactic. If your mobile design strategy allows for easy sharing and instant access to reviews, and if your mobile retail strategy offers reward points and other incentives, your mobile coupons will effectively drive retail traffic and increase your sales.

Below are some mobile retail design strategies for boosting the power of your mobile coupons.
1. Let users subscribe to specific coupons: For example let them sign up for specific department coupons like home, bed & bath, kitchen & dining. Tailored incentives are much more effective.
2. Wishlist coupons: Offer users coupons for things they want or notify them when items they’ve wishlisted go on sale. You have warm leads here you can maximize for sales.
3. Take advantage of GeoFencing: If a user is within a certain radius of a retail location, give them an incentive to stop in and shop.
4. Allow users to share coupons: Ensure your mobile design effort makes it easy for them to post your offers on their social networks and expand your reach.
5. Follow-up: if a user redeems your coupon, have a mobile retail strategy in place for offering more coupons in the future or other brand building incentives.
6. Allow easy and instant access to reviews: Your mobile design strategy should let consumers check reviews for at least coupon items. Access to reviews speeds the buying decision process.
7. Offer extra discounts for check-ins: Allow users to ‘check in’ when they are in a store to get additional deals exclusive to in-store shoppers.
8. Promote in-store only coupons: Let users they can access extra coupons in-store only. Maybe have specific offers tied to each day of the week. For example, Saturday is extra home coupons day (a day when people are likely to make home purchases). Tuesday (the day when new movies get released) is movie coupons day, etc. Train people to come to the store and expect speficic offers tailored to their interests on specific days.
9. Allow users to combine coupons for additional savings: If they have a 10% off blouse coupon and a 10% of pants coupon, let them use both for 25% off the entire purchase.
10. Reward with future coupons: Tell them that if they spend a certain amount today, they can get a discount on a future purchase.
11. Share coupons social networks: Offer coupon incentives for spreading the word about your products.
12. Offer extra reward points: Tie your mobile coupons into your rewards program by attaching extra reward points to specific coupons.
13. The more you spend, the more you save: Boost sales by encouraging consumers to buy more for additional discounts.
14. Double or triple coupon days: To drive traffic on a specific day of the week, let users double or triple the value of their mobile coupons.
All of the above mobile design strategy ideas for retail coupons will work best if you have a solid mobile strategy in place and if that strategy is well executed. When those two elements come together, mobile coupons can be used to drive retail sales in a number of ways.
A recent article in Mobile Marketing Watch discussed survey by Knowledge Networks, a research firm, revealing that 86% of iPad users would watch ads for free TV programming or quality magazine content. When I discuss mobile magazines with mobile or advertising industry professionals, they generally aren’t impressed with digital magazine experiences. That made me think about how mobile design could improve the advertising experience innovating iPad magazine ads and content.

How many times have you seen a magazine on an iPad and felt the publisher did little more than produce a slideshow with simple navigation? In many cases the mobile ads, as well as the publication’s content, looks like PDF copies of the print version. I think publishers are on the right track in modeling layout of a digital magazine based on its print counterpart. But improvement is needed.
Blend Magazine Layout Design with Website Functionality
The mobile user interface design of an iPad could take a lot of inspiration from layout but the familiarity should stop there. Once you get to the actual features or experience, I recommend looking at what’s working best in your website instead of your print publications. How about taking the best interactive features of your site and making it easier to use? Improve the mobile user experience. Create a friendlier user interface ensuring the magazine is easy to consume.
Including social media features would also improve user experience. Let viewers share articles, excerpts and photos on social networks. Create engagement and conversation with user comments.
Mobile Advertising in Digital Magazines
One of the reasons for low click-through rates online is due to dull advertising. What about taking best of breed online ads like integrating homescreen takeovers and trying them in digital magazines? What if publishers and advertisers produced better interactive ad units using IAB standards? How about serving intelligent ads based on former ads the user has engaged with in your publication?
Recently, the Wall Street Journal’s iPad app introduced an inline video on the front page and sprinkled elsewhere throughout the publication. CNN now has a gorgeous, very attractive layout with scrolling horizontal article teasers (photos and text) and vertical rich mobile ad design columns on the home page. It’s like a kaleidoscope of international, national, entertainment, technical and other news that keeps readers’ eyes glued to each page. Mobile ads are designed carefully blended with news content.
Experiment with Virtual Currency and Mobile Advertising
Creative advertisers and brands could even experiment with virtual currencies to reward readers for watching ads and sharing information. They could give points for “unlocking” and viewing ads, for example, while varying the number of earned points. By employing game mechanics you create deeper engagement that encourages readers to earn more points for additional magazine content.
As a result, advertiser and publisher creativity would improve, exposing readers to superior innovative media.
I’ve been waiting to see innovation beyond simple check-in on Foursquare. MobileMarketingWatch had a post that will definitely enhance opportunities for mobile marketing and advertising. Foursquare has created partner badges. RunKeeper, their first partner trial, tracks fitness without check-in and encourage real-world actions.

This is a great way to unlock mobile marketing and advertising opportunities. There are many possibilities for brands to align with real-world actions.
Another great use of partner badges would be as a tool for consumer contests or sweepstakes. For example, a clothing store could give achievements points, special offers or coupons to the user taking a photo of the cutest “back-to-school” outfit. A health food brand could take advantage of mobile marketing and partner with Foursquare to promote healthy eating. Users could be rewarded with recipes, healthy hints or unique discounts.
This is a brilliant use of game behavior applied to marketing. To learn more about using game mechanics and get ideas for mobile marketing and advertising, I highly recommend reading Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests.
It’s nice to see mobile advertising and marketing apps encouraging real world behavior outside of “get to the store and purchase.” Foursquare’s recent press release stated: “We look forward to the day when looking at your foursquare badges reminds you of all your proudest life accomplishments”.
Google could be opening up some very cool possibilities for designing mobile user experiences. Their Voice Actions for Android, recently introduced on the Google Mobile Blog, is impressive. Small screens and awkward keyboards can be challenging for mobile. Voice interaction opens up new ways of interacting with our devices. I’m hoping we get to use more and more of our devices truly hands free.
Check out the video above demonstrating Google Voice Actions. Note that you can search for a business by name, dial the number and get directions without pushing a button. Think about the possibilities for mobile design.
Aside from the cool factor, there are real world applications that make voice interaction an important feature. In addition to opening up mobile to those with mobility and sight restrictions, hands free texting can literally save lives on the road.
There will be even more amazing mobile design possibilities if Google enables a Voice Actions API, letting Android app developers build voice control into their apps.
Branded marketing and advertising mobile apps could easily leverage the API to guide users to nearby stores, call them, and give directions.
Other commands include:
- send text to [contact] [message]
- listen to [artist/song/album]
- call [business]
- call [contact]
- send email to [contact] [message]
- go to [website]
- note to self [note]
- navigate to [location/business name]
- directions to [location/business name]
- map of [location]
Eventually, I’d like to see devices presenting content to me with voice. I could search with my voice, have results presented with the device’s voice then respond back with my voice.
Pad Gadget had a post about the just released NBC Universal iPad app. Bravo Now is designed to be a companion to live television viewing. Bravo Now delivers a tight mobile user experience integrated into Bravo’s chat network “Talk Bubble” that connects viewers with the behind the scenes creators and stars of its shows.

Interactive and social television is usually delivered ALONG with a broadcast stream. However, a companion app to a show is a great idea that brings Social Television over and above traditional programming and viewing. The use of a mobile device makes deployment easier and quicker than tv devices. It can also deliver great mobile user experiences that are optimized for mobile devices.
The Superbowl might be the only televised event these days that brings people together at the same time, in the same room to experience a televised event simultaneously. With the evolution of DVRs, Hulu, YouTube and other online streaming sites, shared television watching has been deeply fragmented. Social TV brings together programming, communication and social interaction to perfectly promote next-day water cooler talk. This is vital not only for word-of-mouth promotion but important for advertisers and sponsors.
I had a few ideas about how to expand and improve the mobile user experience on a tv network application:
- Sell season passes to a show
- Sell monthly subscriptions to the network as a whole
- Offer discounts for DVD purchases if you’ve purchased earlier shows
- Offer viewers a limited amount of recent episodes for free but charge for older episodes
- Offer discounts for additional merchandise (such as associated games)
- Offer free content (like daily trivia or wallpapers) that a user can distribute virally
Benefits include:
- Harvesting valuable viewer demographics by offering free programming in exchange for answering profile questions
- The ability to promote other shows on network at same time
- Create deeper immersion with characters and network experience with the ability to look up information on your favorite actors or their characters.
Look for other networks to quickly enter the live TV app market.