Archive for Interactivity


While watching TV the other day, I noticed a Shazam logo pop up on the screen. Of course, I immediately searched and came across this really interesting Ad Age article about how Shazam’s new mobile marketing app listens to what you’re watching and serves up synchronized content on your phone. This new technology allows companies to target their mobile design strategy to what consumers are viewing on TV, creating a whole new way to think about interactive television.

Shazam

Back in the late 90s when folks were first envisioning interactive television, we assumed the interaction would be taking place on the TV screen. Using either a remote or a touch screen, we would engage and drive television content. What Shazam’s mobile marketing app achieves is true interactivity. It shifts how we think about interactive TV, opening up amazing possibilities for brands and consumers. Instead of interactivity taking place on one screen, it takes place on two.

The content remains on the TV and the interaction happens on the mobile device, allowing brands and networks to coordinate mobile design in support of TV shows and commercials. Shazam’s mobile app works by leveraging the company’s sound recognition technology to drive interaction, solving the challenge of syncing interaction to timed content. Sound recognition provides a ‘bridge’ for perfectly syncing broadcast content to a mobile device, which otherwise would be a very complex process. What this means is that when the Shazam app picks up the appropriate words or music from the TV, a corresponding mobile experience or ad will appear instantly on your phone.

With Shazam’s technology, the mobile design experience possibilities are endless. Broadcast networks, for example, can enhance a program’s content during the show itself to increase programming loyalty. The two screens, mobile and TV, can play off each other simultaneously, as opposed to being related yet still working individually. In addition, networks can prevent people from changing the channel by providing interesting experiences during commercial breaks. For example, during breaks the network might show you ads for upcoming programs and remind you to schedule alerts. They can quiz you and offer prizes. Tease what will happen after the break.

Most advantageous to networks, Shazam’s mobile marketing app allows them to sell more advertising on combined units. Not only can they sell standard network slots, but they can also sell the accompanying interactions on mobile devices. Brands, too, like the interactive possibilities for an integrated rich experience. Many are designing their own versions of Shazam’s mobile marketing app to create interactivity between TV content and mobile devices.

These kinds of mobile marketing apps marry television’s broad profile marketing with mobile behavioral targeting. For example, you might watch an ad on TV from an auto manufacturer. Then, based on your profile, your mobile device will provide you with additional mobile design advertising based on your specific profile and preferences. Instead of everyone seeing additional content for the same vehicle, the person will get the most likely vehicle they are interested in (SUV, luxury sedan, sports car, etc) timed perfectly to the spot on the television. Because the interactivity will make commercials more interesting, these integrated mobile marketing apps and experiences may just solve the DVR issue of consumers bypassing all commercial content.

Shazam’s application of their technology is rather new. It’ll be interesting to see how many consumers embrace this type of interactivity. One thing is for sure though, the possibilities for innovation in mobile design and interactive tv have increased dramatically.




I’ve been waiting to see innovation beyond simple check-in on Foursquare. MobileMarketingWatch had a post that will definitely enhance opportunities for mobile marketing and advertising. Foursquare has created partner badges. RunKeeper, their first partner trial, tracks fitness without check-in and encourage real-world actions.

foursquare mobile marketing advertising

This is a great way to unlock mobile marketing and advertising opportunities. There are many possibilities for brands to align with real-world actions.

Another great use of partner badges would be as a tool for consumer contests or sweepstakes. For example, a clothing store could give achievements points, special offers or coupons to the user taking a photo of the cutest “back-to-school” outfit. A health food brand could take advantage of mobile marketing and partner with Foursquare to promote healthy eating. Users could be rewarded with recipes, healthy hints or unique discounts.

This is a brilliant use of game behavior applied to marketing. To learn more about using game mechanics and get ideas for mobile marketing and advertising, I highly recommend reading Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests.

It’s nice to see mobile advertising and marketing apps encouraging real world behavior outside of “get to the store and purchase.” Foursquare’s recent press release stated: “We look forward to the day when looking at your foursquare badges reminds you of all your proudest life accomplishments”.




InteractiveTV today had a post about an outdoor advertising campaign that uses shoppers own faces for a gigantic DVD promotion. It’s a high exposure campaign showcasing unique user experience design. And it’s a perfect fit for mobile.

Morphing

Inwindow Outdoor, a company that does digital storefront and mall advertising, launched the interactive augmented reality display at Los Angeles’ The Grove, to promote the Blu-ray release of “Avatar.” The display is a free-standing structure of multiple digital screens. Using technology developed exclusively for this project, shoppers faces are morphed into the wide-eyed blue creatures from the film. Once the morph is complete, users can enter their email address via touch screen, in order to be sent a video of their transformation, along with information on where to purchase the Blu-ray disc of the movie.

Down the road, this will be able to happen via a mobile. Imagine getting a message from a friend with their facial expression (or their kids or boss or pets) mapped to a branded character. This is a great way to build a buzz for any animated or costumed character-driven film – think Iron Man or Shrek. Send it to yourself, friends and family and some transformations are sure to go viral when they hit the social networks.

The display was introduced last Friday and set to run for a month – if you’re in L.A., check it out.




A few trade stories this week about video ads suggest a opportunity for intelligent mobile user experience design.

Mobile Video Ads

MocoNews reported on a Google blog post about how the company is beginning to monetize the mobile version of the video site. Banner ads will show up on the home, search and browse pages of YouTube when accessed via mobile. Meanwhile, AllThingsDigital.com linked to an editorial about the hatred for pre-roll video as well as its effectiveness. If pre-roll ads are to become the norm, why not design the mobile video ad experience to be intelligent and adaptive?

Why not combine pre-roll with dynamic content tailored to the users? Not everyone needs to see the same pre-roll ad. I’d answer more questions to reveal demographic information in exchange for seeing less ads. If not less, I’d definitely prefer to see an ad of interest to me – like movie trailers - rather than the many makeup commercials I’ve been forced to endure before watching online videos recently.

I’ve recently seen Hulu offer short surveys in exchange for an ad free episode. The experience was hassle free.

Multiple pre-rolls could be created to serve different demographics – male teenagers see video game previews, new parents would get baby products, affluents would get luxury commercials, etc.

So why not give users ads that they want? Targetted ads will result in better ad spends and more purchasing.




Google introduced a new service for searching with gestures for Android 2.0 and above. This gesturing could evolve into some pretty cool uses and mobile user interface design opportunities.

Google Gestures

Basically, users scrawl a letter (or “alphabet gesture” as Google Labs calls it) on the touch screen to bring up a contact, app, music file or bookmark from a list of hundreds or even thousands on your Android phone. The mobile user interface eliminates the need to type in certain cases.

While the gesture feature is currently for searching only, this opens up lots of possibilities for interesting mobile user interface design possibilities for Android. The API could be opened up so that anyone writing Google apps could make use of ‘common’ gestures.

Universal gestures could be explored that could be used across any app.

Imagine that there’s a ’send to the Google cloud gesture’ and a piece of content you’re interacting with could automatically be sent to the appropriate cloud service. For example, you receive a document, gesture it, and it ends up stored in your Google Docs. Or the ability to gesture a phone number on a site and save it in Google voice would make interacting with Google cloud services easier.

I’m happy to see Android evolving and opening up the door to explore more touch based user interface design options. It’s a good time to experiment before rigid standards make their way into the mobile user interface design community.




InteractiveTV Today announced that Immersive Media is making available 360-degree, interactive, online video footage of Haiti to agencies, government departments and news organizations involved in the relief efforts, free of charge.

Immersive 360 Video

Welcome to the next generation of street viewing. I’m sure the live video is amazingly helpful in the Haiti situation but I can’t help thinking about how much it opens up mobile design possibilities.

Real estate, the arts and education are just a few of the industries that will be enhanced by 360-degree video. Save time, save money and avoid hassle – I can’t see a downside and I can’t wait to see what is next for live video.

I’m fascinated with the way many emerging technologies are so compatible. Combine Augmented Reality and live 360 video for amazing immersive mobile user interfaces.

Consumers will love it but advertisers are going to flip over the insane amount of organic advertising and promotion possibilities that will open up. See my post about Google Street View, specifically how targeted ads can be displayed to consumers at almost the exact moment of purchase and offer discounts, special offers and additional information. Extreme interactivity will be the key to opening up and unlocking even more creative mobile design possibilities.




Verizon continues to blend their product offerings through a converged mobile user experience. InteractiveTV Today had a post detailing the variety of FiOS TV features that will soon launch. There are some cool elements that also have practical real world use - a good example of a multi-screen experience.

mobile tv user experience

I was particularly interested in the news that Verizon will soon release software that will let viewers to use their WiFi-enabled smartphones as a remote control. Through a remote access service, Fios TV subscribers will be able to use their mobile to review, change or add recording requests, delete recorded programs, browse and search TV and video-on-demand listings, and set parental controls.

Mobile devices are so much more sophisticated than the typical remote – it’s a great use of mobile technology.

This opens up a host of possibilities to bundle Verizon TV and mobile services together - building consumer loyalty and expand Verizon’s reach. A good example of this might be Verizon suggesting new content purchases based on shows or music you’ve watched or programmed to record. By utilizing one device as an extension of another, new user experiences are possible. For example, when watching FIOS TV and you see an ad for a show you want to watch, you don’t have to interrupt your viewing experience on the television. You just use your mobile phone to set the show to record.
Other features include an enhanced Interactive Media guide for FiOS TV as well as “bidirectional sideloading”—which allows viewers to use their TV to access digital files from mobile phones attached to their PC’s. There will also be an interactive TV application that allows you to watch free samples of premium channels with the option to order as well as various widgets, like the football widget that displays statistics alongside a game.

I’d love to see more social tv features. For example, notify when my friends are watching tv, let me know what they’re watching, let me invite them to watch something with me, etc.




Stop the presses! Sort of…Entertainment Weekly is running a CBS video ad in…their print magazine. InteractiveTV Today had all the details and I was pretty blown away. Not just about the technology – which is amazing – but the idea that online is now going print instead of the other way around. This concept is a great juxtaposition of print and digital. 

The way it works is that the video player insert is a flexible, thin, plastic screen on two pages, activated when opened (like musical greeting cards). The ad has 5 channels with 40 minutes of content. Readers can change the channel by pressing buttons embedded in the print ad. It’s launching “Monday to the Max,” a campaign for CBS’s comedy and drama line up along with a promotional tie in with the new Pepsi Max. (Pepsi Max is billed as “the first diet cola for men” with ginseng and lots more caffeine than regular Pepsi.) 

The Entertainment Weekly issue won’t be out till Sept 18th but is already generating a lot of buzz. The CBS/Entertainment Weekly ad will only appear in LA and NY subscription copies - no newsstand sales - so copies are sure to be scarce. I’m looking forward to more uses of this technology which might have the added benefit of giving the struggling print industry a shot in the arm. Magazines could have unique tie-ins or exclusives with a show or movie. From gardening to news to sports publications, the possibilities are endless.

Looking forward, it would be interesting to use this technology to go further into print, broadcast and mobile convergence. Perhaps readers could have access to a ‘trial’ episode teaser clip of the show. (with appropriate cliff hanger ending, of course) In order to continue the program, you’d need to buy a subscription or pay a fee. 

Or maybe the reader would be directed to a website to sign up for a free promotion to continue watching, yielding valuable consumer information. It would be great for consumers to be able to choose where and how they continue watching the show with availability across numerous platforms. 

Also, short-form episodic content - like mobisodes or webisodes – could be available exclusively through a video player in a print publication. Theoretically, this could drive up subscriptions and test the waters for the show to eventually become a “traditional” television show or feature film. 

CBS says the video player insert, made by a Los Angeles company called Americhip Inc, will be able to withstand the binding processes and mail delivery to arrive ready to go.




InteractiveTV Today had a blog post ahout a new augmented reality platform called metaio World that is hitting the major mobile platforms including iPhone, Android, Windows Mobile, and Symbian. This is good news for the mobile world – as platforms become more widespread, tons of possibilities are opening up to design more engaging mobile user experiences and immersive mobile user interfaces. 

 

The platform allows users to link personal content – like Twitter messages, photos, etc - with any real-world location. Content can then be viewed by others who happen onto that location. Using Twitter is very clever as users are much more likely to use the service if it’s tied to a well-known social media platform. I’d like to see even more social media integration – users who happened upon a comment or animation would be able to look up contact information for the creator on LinkedIn or Facebook. 

Integrating the time element would also be a feature that has real world benefits. For example, if a nightclub event starts at 10 pm, information would only be available at certain times of day. Club goers could have the ability to examine current data versus data from months past to tell if the club is hot or on its way out. 

3D components open a ton of possibilities - imagine taking avatars from other virtual environments (Sims or Second Life for example) and using them in the augmented environment as a gateway or link to the actual virtual environment.

There are also retail opportunities if users are given the ability to purchase virtual goods for their character. An example might be messages left outside of a trendy clothing store. Shoppers could receive free or discounted virtual goods based on the stores current clothing line. Virtual shopping might translate into real world purchases and benefit the story, justifying the cost of an AR campaign. 

As you can see, this is just the beginning and I’m eager to see where mobile design and augmented reality will take us, particularly related to mobile user interfaces.




An InteractiveTV Today post revealed that Verizon may have bigger plans for it’s recently launched Widget Bazaar applications marketplace than originally announced. Verizon’s software development kit is set to launch soon opening up a host of possibilities for creative mobile design outside of the television experience. A quote from Verizon’s Widget Bazaar press release states that the company is looking for tools to engage TV viewers and enhance the living room experience in new ways.  

Verizon Mobile Design Digital Home Widgets

Verizon opening up its television widgets is a good thing as consumers will get more options and will be more of a hot content ecosystem. More  choices = more revenue. It’s a win-win for developers and consumers. 

I’d really like to see Verizon promote more convergence between mobile and television. For example, a TV widget could come bundled with a discount on an equivalent or similar app for mobile. Perhaps there could be a variety of features exclusive to the device. In other words, the mobile device can do certain things while the TV has a different host of features. 

The widgets could eventually be tied into a particular network or a specific TV show.  When viewers are watching a favorite show, they could connect with other fans to chat, interact and purchase merchandise from the show. (An additional income stream for the networks outside of advertising)  

I’d like to see more companies embracing mobile design and convergence across numerous platforms to shape the future of entertainment and communication.